Translation Services

To access LanguageLine from your SNOM phone -

1. Place caller on hold
2. Dial 1-844-583-6053 Client ID# 101034
3. Provide the language (see list below)
4. Provide Department code prefixed by 9 (see below)
   NOTE: At the beginning of the call, briefly tell the interpreter the nature of the call. Speak directly to the limited English proficient individual, not to the interpreter, and pause at the end of a complete thought. Please note that your interpreter may sometimes ask for clarification or repetition to ensure accuracy.
5. Press the conference button on your phone, use the directional pad to highlight the caller, and then press the checkmark key. 
6. You are now on a call with the translator and the caller/callee

To access LanguageLine  from the 3CX App - Replace Ext# with your extension number

1. Ask the caller to hold and press "Transfer 8000**Ext# enter"
2. Dial 1-844-583-6053 Client ID# 101034
3. Provide the language (see list below)
4. Provide Department code prefixed by 9 (see below)
   NOTE: At the beginning of the call, briefly tell the interpreter the nature of the call. Speak directly to the limited English proficient individual, not to the interpreter, and pause at the end of a complete thought. Please note that your interpreter may sometimes ask for clarification or repetition to ensure accuracy.
5. Press "Conference 8000**Ext# enter"
6. You are now on a call with the translator and the caller/callee

Languages